Privacy Policy - Chip Set

Our Commitment to Data Protection

At Chip Set, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our arcade game development services.

We are committed to maintaining the confidentiality and security of your personal data. This policy outlines your rights and our responsibilities regarding data protection in compliance with applicable privacy regulations.

Last updated: November 2025

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when using our services:

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Contact Information: Name and email address provided through contact forms or project inquiries
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Project Details: Information about your arcade game concepts, development requirements, and business needs
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Communication Data: Content of messages, feedback, and correspondence with our team

Automatically Collected Information

We automatically collect certain information when you visit our website:

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Usage Data: Pages visited, time spent on pages, navigation patterns, and referring websites
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Device Information: Browser type, operating system, device identifiers, and screen resolution
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Technical Data: IP address, approximate location (country/city level), and access timestamps
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Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy for details)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

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Consent: You have given explicit consent for specific data processing activities
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Contractual Necessity: Processing is necessary to fulfill service agreements or respond to inquiries
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Legitimate Interests: Processing serves our legitimate business interests while respecting your rights
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Legal Obligations: Processing is required to comply with applicable laws and regulations

Data Retention Periods

We retain your personal information only for as long as necessary:

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Contact Inquiries: Up to 3 years after last communication for business record purposes
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Analytics Data: Typically 14-26 months, as configured in our analytics platforms
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Cookie Consent: Until you withdraw consent or clear browser data
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Legal Requirements: Longer periods may apply where required by law

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery and Communication

→ Responding to your inquiries and project requests
→ Providing arcade game development services and consultations
→ Sending updates about your projects and service-related notifications

Website Improvement and Analytics

→ Analyzing website usage patterns to enhance user experience
→ Understanding visitor behavior to optimize content and functionality
→ Identifying and resolving technical issues

Marketing and Personalization

→ Personalizing content based on your interests (with consent)
→ Delivering relevant information about our services
→ Measuring the effectiveness of our communications

Third-Party Data Sharing

We may share your information with trusted third parties in limited circumstances:

→ Service providers who assist with website hosting, analytics, and communication tools
→ Professional advisors when required for legal or business purposes
→ Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for their marketing purposes.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data:

Technical Security Measures

✓ Encryption of data in transit using SSL/TLS protocols
✓ Secure storage systems with encryption at rest
✓ Regular security audits and vulnerability assessments
✓ Firewalls and intrusion detection systems

Organizational Measures

✓ Access controls limiting data access to authorized personnel only
✓ Staff training on data protection and privacy best practices
✓ Confidentiality agreements with team members and service providers
✓ Regular review and update of security policies

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

1. Assess the nature and scope of the breach promptly
2. Notify affected individuals within the timeframe required by applicable laws
3. Report to relevant data protection authorities when required
4. Take immediate steps to mitigate harm and prevent future incidents

Your Privacy Rights

Right to Access

You have the right to request access to the personal data we hold about you, including information about how we process it and with whom we share it.

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete information we hold about you.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the purposes it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another service provider.

Right to Object

You can object to processing of your personal data based on legitimate interests, direct marketing, or for research and statistical purposes.

Right to Restrict Processing

You can request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data. We may request additional information to confirm your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features on our website
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Upon receiving a verified deletion request, we will remove your personal information from our active systems within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.